Image not found

Terms And Conditions

When you submit a brief/request to us, we will timeously compile and send you a cost estimate for this service.

Once you or a person authorised to do so (depending on role access to the site), accept the cost estimate you accept our standard terms and conditions which include the following:

  • The cost estimate is valid for 30 calendar days from date of issue.
  • We may revise this cost estimate due to scope creep.
  • We will only start work when we receive your official purchase order.
  • Our responsibility for work ends when a representative (such as the store manager or anyone else who appears to us to be authorised) signs the job card accepting that we have done the work.
  • This estimate does not include any additional consumables we may need during installation. We will charge you extra for these items.
  • We give no product warranty. Please check with your suppliers or manufacturers whether product warranties apply.
  • Qualified electricians or fridge technicians will be commissioned subject to your approval at an additional cost where applicable.
  • Eventing estimates are based on the information submitted, overtime and additional requests which occur during the setup or breakdown will be charged accordingly.
  • The freight estimates we give may change depending on the final volumetric weight or dimensions of the freighted goods. Estimates for dedicated trucks are subject to all goods being ready for a single collection.
  • The warehousing rate we indicate is for a week (or part of it), and will continue to be billed until the last cubic metre or part thereof leaves our warehouses.
  • Auditing data is deemed to be accurate at the time of gathering it only.
  • Our liability is limited to the money you pay us. We are not liable for indirect damages.
  • You must pay us in full, strictly within 30 calendar days of the date of statement. A statement will be sent each month. We will charge interest on overdue amounts at prime rate.
  • Unless we state otherwise, our prices exclude VAT, tax and levies.
  • Additional terms will only apply if written and both parties have signed them in agreement.